White Papers & Studies
Thought leadership from ProServe Metrics and independent studies
STAFFING DECISIONS ARE THE MOST CONSEQUENTIAL THING YOUR FIRM DOES. IT'S ALSO THE LEAST SUPPORTED BY DATA.
Download the white paper that defines a new category of software — and explains why your PSA tool and your HR platform will never solve the staffing intelligence gap.
Professional services firms have invested heavily in PSA tools and HR platforms. But the decision of who to staff where is still made with spreadsheets, institutional knowledge, and gut feel. This white paper defines Talent Intelligence — what it is, why it matters, and how to evaluate whether your firm is ready for it.
INDEPENDENT STUDY:
Fragmented Tooling Signals Need for Integration, Strategic Metrics and Holistic Staffing Strategies
A study recently published by the Resource Management Institute, “Next Generation Resource Management Solutions,” explored the future of resource management, highlighting the need for integrated solutions that align with technology, data, and strategy. It also noted a shift towards strategic, people-centric practices, emphasizing data accessibility, team synergy, and employee development.
PIPELINE OPPORTUNITY VALUE (POV)
Looking deeper than dollars. Evalutating your Pipeline based on an ideal project
Professional services firms often use Ideal Client Profiles (ICP) to define target clients, but lack a precise method to evaluate how opportunities fit their ideal project characteristics. The Pipeline Opportunity Value (POV) metric addresses this gap by quantifying the alignment of pipeline opportunities with a firm’s Ideal Project Profile (IPP), considering factors such as revenue, resource use, duration, and strategic fit.
THE CASE FOR ADVANCED METRICS IN PROFESSIONAL SERVICES
Why Traditional Performance Measurement is Failing Your Firm
Professional services firms are experiencing a quiet – or maybe not so quiet - crisis. While leaders focus on winning new business and delivering projects, fundamental performance indicators reveal an industry in decline.